How many times a day do you get spam calls on your personal or business line? The chances are that the answer to that question is more than one. The good news is that the FCC (Federal Communications Commission) has launched an initiative to combat that. Still, it requires everyone, including your law firm, to verify their number according to their new guidelines.
Whether you are receiving calls from people saying that they have received a call from your law firm when in reality no one has ever reached out to them or you are getting are missing calls from leads trying to reach out to you, this is an issue that the FCC looks to solve with the STIR/SHAKEN initiative which requires all phone numbers associated with an IP address to be verified so that carriers allow these calls reach users in their networks.
If you, like many of us, are trying to trust your caller ID again and get your clients to answer your calls to them with more confidence, then this episode is for you.
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